Frequently Asked Questions
Is there a TourPro Android app?
Yes. TourPro for Android is on Google Play and is rolling out now. You can also use TourPro in any mobile browser. See TourPro for Android.
Do I need to finish schedule onboarding before using TourPro?
No. You can skip and continue to full schedule management.
Can someone outside my team fill in an advance?
Yes. Open the advance, choose Share, and enter their email. They get a secure link to a public form and do not need a TourPro account. Share links expire, so re-share if needed. See Advances.
Does Calendar Sync push my TourPro events to Google?
No. Calendar Sync only reads from the calendars you connect. TourPro never writes events back to Google or your iCal source. See Calendar Feeds.
Who can see a document I upload?
Everyone on the tour with the View documents permission, unless you restrict it. Use Set Visibility on the file to limit it to specific people or groups. See Document Visibility.
Can I attach a document to one schedule day?
Yes. On the web, open the tour’s Documents page, open the file’s row menu, choose Assign to Dates, select one or more dates, and save. The file then appears in each selected date’s Day Dashboard, subject to its existing visibility settings. This requires Edit documents permission. Mobile users can view tour documents from the Documents screen, but the Daily View does not have a Documents panel yet. See Documents Workflow for details.
Why do travel events open in Travel View?
Travel is handled in a specialized workflow so flight/ground fields remain structured.
Can I edit my own permissions?
No. TourPro blocks self-permission edits for security.
Why is my email read-only in Profile?
Email is controlled by your auth provider and is not edited directly in TourPro.
Can I recover a deleted tour?
Treat deletion as permanent unless your organization has a separate backup/recovery process.
How do I share a specific date with someone?
Use a date URL, for example:
/dashboard/tours/<tourId>/schedule/manage?date=2026-02-13
For travel view:
/dashboard/tours/<tourId>/schedule/manage?date=2026-02-13&view=travel
Docs mention a button I do not see. Why?
Your role likely lacks that permission. Contact your tour manager/admin for access adjustments.